Customer Service

Customer Service

Customer Service can be contacted as follows:

By Mail:

Parkaire Press, Inc
4939 Lower Roswell Road
Building C, Suite 201
Marietta, GA   30068
USA

By Using the Contact Form:

Contact Form Link

Prices and Terms:

Current prices for all books are as shown on their respective pages. All prices are in USD. Prices are subject to change without notice. To confirm prices, please call 1.866.553.3231 prior to placing your order.

Individual Orders:

Our books can be purchased by contacting us directly using the ‘Contact Us’ form. All books can be purchased on Amazon.com.
All individual orders must be prepaid by credit card. We accept Master Card or Visa. You must include your card number, cardholder’s name, expiration date and the 3 or 4 verification digits in order for us to process your order via a credit card.

Schools, Bookstores and Non-Profits Orders:

Our books are priced differently for different entities. Discounts are available for Bookstores, Schools, Libraries and individual teachers. For more information go here. Please contact Customer Service for further information.

Sales Tax:

Parkaire Press, Inc. is required to collect appropriate sales tax when orders are shipped to Georgia.

Shipping:

We fulfill most orders within 2 business days from receipt of order. Shipping times vary based upon the shipping method chosen. For all orders, please supply a valid street address. Do not supply a post office box number as most shippers cannot deliver to a P.O. Box. The default shipping method is UPS.

Returns Policy:

We want you to be satisfied with the product that you have ordered. If you need to return material please follow these procedures:

• Return the product to Parkaire Press at the address below prepaid via a traceable method of shipment such as United Parcel Service.
• Product must be carefully packaged to reach Parkaire Press in resalable condition, i.e. unmarked, unstamped, unstickered, etc. Returned products that have bent corners, torn covers, appear shelf worn or scratched will not receive credit and will be returned to you at your expense.
• A copy of the invoice or packing slip which lists the order/invoice number must accompany each return. If this is not included, the package will be returned to you at your expense.
• We cannot accept returns sent after the 30 day period.

Return product to:

Parkaire Press Publishing Company
Distribution Center
4939 Lower Roswell Road
Building C, 201
Marietta, Georgia 30068-4384

Permission Requests/Inquiries:

Permission to photo copy and/or reprint Parkaire Press material for Disability/ ADA purposes must be done
IN WRITING (verbal requests are not accepted) in one of the following manners:
1.) E-mail customerservice@parkairepress.com
2.) Fax 866.553.3231

Include the following information: author, title, ISBN, page numbers, disability or ADA, school where material will be used, file formats required.
To inquire about a request already submitted call 866.553.3231.

By E-Mail:

customerservice@parkairepress.com

By Phone:

1-866-553-3231 or 770-578-1519